Advisor-Client Relationships

Resource Topics

New Year’s Resolutions: Goals for 2014 to improve client/advisor relationships

By Patricia M. Angus – Originally published in Trusts & Estates, December 2013 As another year ends and a new one begins, it’s hard not to reflect on achievements and shortcomings—all the things that one has accomplished over the past year,…

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Friend or Foe?
Think twice before becoming your client’s BFF

By Patricia M. Angus – Originally published in Trusts & Estates, September 2013 If you choose to work as a professional in trusts and estates or private wealth management, you have an opportunity to get to know the lives of your…

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Which Gen?
Questioning the Labeling Trend

By Patricia M. Angus – Originally published in Trusts & Estates, May 2013 The private wealth management industry has recently directed its focus to the “Next Gen.” Originally a term used in the technology industry, it’s quickly been adopted to refer…

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Trust and Miracles: A simple test as useful groundwork for establishing a long-term relationship

By Patricia M. Angus – Originally published in Trusts & Estates, May 2013 The word “trust” is used all the time in the private wealth management world. Firms advertise themselves as being “trusted advisors,” and families use trusts to hold and…

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The Perfect Storm?

By Patricia M. Angus – Originally published in Trusts & Estates, March 2013 It’s brewing on the estate-planning horizon, and clients and their advisors may be heading directly into it. Although it was more than a decade ago, I still remember…

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May I Help You?
How perspective matters in client-advisor relationships

By Patricia M. Angus – Originally published on WealthManagement.com on February 28, 2013 Some time ago, I was describing a particular client dilemma to a colleague. After listening to my concerns, she said, “so, the question is: have you been…

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Now What?: The hard work has only just begun.

By Patricia M. Angus – Originally published in Trusts & Estates, January 2013 The collective sigh among lawyers, accountants and investment advisors across the United States was practically audible as Dec. 31, 2012 came to a close. This group wasn’t reacting…

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Family Meetings Come of Age: How to create an effective forum for all generations

By Patricia M. Angus – Originally published on WealthManagement.com, 2013 As older members of the Baby Boom generation were reaching adulthood, I spent many an hour watching the bevy of TV shows that were focused on the ways that the…

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Island Hopping: An archipelago can be a model for healthy relationships.

By Patricia M. Angus – Originally published in Trusts & Estates, December 2012 Last month, I had the opportunity to walk through a city that’s connected as much by its bridges as by its land. In the dim grey winter light…

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New and Improved: Do we run the risk of discontinuing advice and services that are quite good?

By Patricia M. Angus – Originally published in Trusts & Estates, November 2012 Lately, it seems everywhere I turn, things are “new and improved.” Perfectly good items that have served me well no longer exist. Recently, I needed new running shoes…

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(Re-)Building Bridges: Reflections on All Hallows’ Eve 2012: Lessons learned from our response to crisis

By Patricia M. Angus – Originally published in Trusts & Estates, November 2012 I’m writing this “Building Bridges” column on Oct. 31, 2012, “All Hallows’ Eve,” an appropriate holiday for this week of devastation and destruction on the East Coast. Hurricane/Superstorm…

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Client Engagement: How to improve participation to achieve better results

By Patricia M. Angus – Originally published in Trusts & Estates, September 2012 For more than a decade, lawyers in New York State have been required to have an “engagement” letter signed by each client to whom they provide legal services.…

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A View of the Bridge: An enduring Italian landmark offers up lessons for private wealth advisors

By Patricia M. Angus – Originally published in Trusts & Estates, August 2012 While on vacation recently in Florence, Italy, I took a stroll across the Ponte Vecchio–the aptly named oldest bridge in that city and perhaps one of the most…

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Being “Good With Clients”
Four common assumptions to avoid

By Patricia M. Angus – Originally published in Trusts & Estates, July 2012 As an aspiring lawyer interviewing for an associate position at one of the top law firms in 1991, I received some interesting feedback. Rather than being told that…

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Know Your Client?

By Patricia M. Angus – Originally published in Private Wealth Management in 2011 It is hard to discuss private wealth management, espe­cially in the international context, without using the term “KYC’; the acronym for Know Your Client. Since 9/11, and for…

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A Road Map: Choosing Advisors To Help Your Family With Governance and Family Dynamics

By Jane N. Abitanta, Patricia M. Angus, and Fredda Herz Brown – December 7, 2006 General Tips for Your Selection Process 1.  Consider this a learning experience having a number of firms and/or individuals to choose from will help your…

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In Tax We Trust: Implications of growing societal and client trends

By Patricia M. Angus – Originally published on WealthManagement.com on February 13, 2022 Most private wealth advisors (including trusts and estates lawyers, accountants and investment…

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COVID Conversations

By Patricia M. Angus – Originally published in WealthManagement.com April 2020 By now, unless you work in health care or an “essential business,” you’ve likely…

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Founding Women of Family Wealth

Patricia Angus convened the Founding Women of Family Wealth for a series of panel discussions exploring the practitioner perspective, at Columbia Business School Global Family…

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Practice, Practice, Practice: Musings on being a “Practitioner”

By Patricia M. Angus – Originally published in FFI Practitioner, July 16, 2019 In this edition of FFI Practitioner, Patricia examines what it truly means to…

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Who’s in Charge?
A new model for understanding family business ownership

By Patricia M. Angus – Originally published in Trusts & Estates, March 2019 Family businesses are complex in many ways. They’re inevitably a mix of entrepreneurial spirit,…

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A Rose by Any Other Name:
Family firm terminology as a divider or unifier?

By Patricia M. Angus – Originally published in FFI Practitioner, July 31, 2018 In this edition of FFI, Patricia reflects on the complexities of defining some…

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Weddings, Engagements and Prenups
Help clients address the “what ifs” before the “I dos.”

By Marvin Blum – Originally published on Trusts and Estates in February 2018. Tying the knot. Settling down. Getting hitched. Taking the plunge. Regardless of…

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Are You Wealthy?

Wealth of Wisdom Podcast, Episode 21, 2018 In the first chapter of the book, Wealth of Wisdom (McCullough & Whitaler), Patricia Angus tells a fascinating…

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A Bridge Too Far?

By Patricia M. Angus – Originally published on Wealth Management.com on March 7, 2017. How academia is essential to the future of family, business and…

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21st Century Trustees

By Patricia M. Angus – Originally published on FFI Practitioner on November 16, 2016. Business is all about the future. An entrepreneur takes an idea…

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Are You “Wealthy”?
Questions for the Industry and Our Clients

By Patricia M. Angus – Originally published on WealthManagement.com June 2016 Recently, I took a taxi to the airport after leaving a conference focused on…

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After the Plan: Guiding Personal Trustees

By Patricia M. Angus – Originally published on Wealth Management.com in May 2016. Many years ago, when I was a young lawyer, a new client,…

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Eureka! Was 2015 the year family business was “discovered?”

By Patricia M. Angus – Originally published in Trusts & Estates, January 25 2016 Looking back some day, 2015 might be known as the year that…

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Mindfulness in Advisor-Client Relationships

By Patricia M. Angus – Originally published on WealthManagement.com on May 27, 2015 By slowing down and looking inward, a financial advisor who’s having difficulty…

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Beyond the Traditional Estate Planning ‘Choices’: Expanding the Options

By Patricia M. Angus – Originally published on Wealth Management.com in March 2015. Estate planners often advise clients that there are only three places where…

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Changing Lenses: How perspective affects family wealth advising 

By Patricia M. Angus – Originally published in Trusts & Estates, January 29, 2015 As an amateur photography student, I’ve spent many hours learning about techniques…

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Donor Networking

By Patricia M. Angus – Originally published in Trusts & Estates, 2015 New philanthropists often are baffled by challenges after their foundation is established or donations…

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Planning Trust Administration to Avoid Conflict

By Patricia M. Angus – Originally published in WealthManagement.com in December 2014 In wealth management, the trust is the most common structure used to realize…

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Attending to a Client’s True Needs: Lessons learned in unexpected places

By Patricia M. Angus – Originally published on WealthManagement.com on July 29, 2014 I recently found myself in need of medical help for an unexplained…

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Got Love? Getting to the “heart” of it

By Patricia M. Angus – Originally published on Wealth Management.com in February 2014. Valentine’s Day is always a bright spot in the midst of a…

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